Riivaaz

Information Collected by Rivaaz.com

Rivaaz.com collects various categories of personal and usage data, including:

Full name, email address, and phone number
OAuth2 credentials (used for secure authentication)
Account and payment-related information
Service usage metrics (e.g., user behavior and interaction logs)
Recruitment-related data (for job applications)
Mobile-specific data (contacts, documents, media—accessed only with user consent)

Additional data may be collected via:

Authentication integrations with Google, Facebook, Apple, and Shopify
Web and app analytics tools (e.g., Google Analytics)
Mobile telemetry and usage analytics software

Purpose of Data Collection

Data collected by Rivaaz.com is used to:

Deliver, maintain, and enhance platform functionality
Improve web and mobile application performance
Respond to customer support inquiries and feedback
Communicate product updates and marketing materials (opt-out available)
Support internal hiring and HR functions
Manage subscriptions, invoicing, and billing

Data Storage and Retention

Personal data is stored securely on Rivaaz.com’s managed cloud infrastructure.
Messages processed through the Cloud API are automatically deleted after 30 days.
Upon account termination, all associated data is permanently deleted unless specific retention is requested.

Data Sharing Practices

Rivaaz.com does not sell or rent user data. Data may be shared under specific circumstances, such as:

With authorized service providers for hosting, analytics, and customer support
During business restructuring events (e.g., mergers or acquisitions)
When required by law or to comply with legal obligations
To protect user rights, platform integrity, or address security threats

Mobile Application Data Use

With explicit user permissions, the Rivaaz.com mobile application may:

Access contact lists to enable WhatsApp chat initiation
Access media files (e.g., images, documents) for file sharing
Track anonymized app usage and performance metrics to improve mobile functionality

Cookies and Tracking Technologies

Rivaaz.com uses cookies to:

Maintain user sessions and facilitate login
Analyze platform usage and performance
Personalize content and enhance user experience

Cookies can be disabled through browser settings, though this may limit service functionality. Third-party analytics tools such as Google Analytics are also used. Rivaaz.com does not currently respond to Do Not Track (DNT) signals.

Your Privacy Rights

Data subjects have the following rights under applicable privacy laws:

Right to access personal data
Right to rectify incorrect or incomplete data
Right to request deletion of data under specific conditions
Right to restrict or object to processing activities
Right to receive a copy of personal data in a portable format
Right to withdraw consent for processing at any time

To exercise these rights, users should contact Rivaaz.com via the email provided below.

Contact and Policy Updates

For privacy-related questions, concerns, or rights requests, please contact: support@riivaaz.com

This Privacy Policy may be modified periodically to reflect changes in data handling practices or regulatory updates. Continued use of Rivaaz.com services constitute acceptance of the most recent version of this policy.